In the course of a normal business day, I find myself using a land line
telephone, a cellular telephone and a computer-based Voice Over
Internet Protocol (VOIP) application such as Skype.
The Scenario
Here's a typical scenario:
Skype.
Daily meeting with outbound call agent. Vhanessa works in a call
center in Manila, Phillapines. I work in Vancouver, Canada. Our calls
last from 30-90 minutes. We use skype because it is decent quality and
it's free. I have been using a Labtec C-322 headset
for skype calls. The voice quality is good enough for business
communications. I don't like the way I am confined to the distance of
the headset cable or how I need to take off or put on the headset when
working with one of my other phones.